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Ordering & Payment

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We confirm every order with you before taking payment. Place your order online, we'll email your confirmation, then our team contacts you to arrange payment directly.

How Ordering & Payment Works

We don't collect payment on the website. Because most of what we make is built to your measurements, we confirm the details with you before any money changes hands.

  • 1. Place your order. Choose your gear and submit your order — no card details are required, and none are collected.
  • 2. Get your confirmation. You'll receive an email straight away with an order reference (for example HSRG-260728-K4P2) listing everything you selected.
  • 3. We contact you. Our team confirms stock, sizing and your final total, then arranges payment with you directly.
  • 4. We ship. Once payment clears, your order goes into production or dispatch and you receive tracking.

Please review your confirmation email for accuracy before making payment. It lists your sizing and customisation selections exactly as we received them, and it's much easier to correct before production starts.

Accepted Payment Methods

When our team contacts you, we'll arrange payment using whichever of these suits you best:

  • Major credit and debit cards — Visa, Mastercard, American Express
  • PayPal
  • Bank transfer

We never ask for card numbers by email, and we never store your card details. If you receive a message claiming to be from HS Race Gear asking you to email card information, please don't reply to it — contact us directly at our contact page instead.

Questions About Your Order?

Quote your order reference and we'll pull it up right away. Reach us at info@hsracegear.com or +1 (617) 319-6993.

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